Privacy Policy

Your Privacy Matters

At PreciseEdge Kearns Roofing, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We only collect information that helps us serve you better.

Information We Collect

When you contact us for roofing services, we collect information that helps us provide you with accurate estimates and quality service:

• Your name and contact information (phone number, email address, mailing address)
• Property address where work will be performed
• Details about your roofing needs and property condition
• Photos of your roof (when you provide them or when we take them during estimates)
• Payment information for completed services

How We Use Your Information

We use the information you provide to deliver the best roofing services possible:

• To schedule appointments and provide accurate estimates
• To communicate with you about your project
• To process payments and maintain service records
• To send you important updates about your project
• To follow up on completed work and warranty information
• To improve our services based on customer feedback

We will never sell your information to third parties or use it for purposes you haven't agreed to.

Website Information

When you visit our website, we may collect basic information like your IP address, browser type, and pages visited. This helps us understand how people use our site and improve your experience. We use this data to make our website better and easier to use.

Communication Preferences

We may send you emails or text messages about your scheduled services, project updates, or important account information. If you'd prefer not to receive marketing communications, just let us know and we'll update your preferences. We'll always send you important messages about active projects or appointments.

Third-Party Services

We may work with trusted partners who help us run our business, like payment processors, scheduling software, or material suppliers. These partners only receive the information they need to provide their services and are required to keep your information confidential.

Insurance and Legal Requirements

In some cases, we may need to share your information with insurance companies (if you're filing a claim) or as required by law. We'll only share what's necessary and will inform you when possible.

Data Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. This includes secure storage of customer records and careful handling of payment information. However, no method of transmission over the internet is 100% secure, so we can't guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as needed to provide services and meet legal requirements. Service records are typically kept for warranty purposes and tax records. After that time, we securely delete or destroy the information.

Your Rights

You have the right to:

• Ask what information we have about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications

Children's Privacy

Our services are designed for property owners and adults. We don't knowingly collect information from children under 13. If you believe we've accidentally collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We'll post any changes on this page with an updated date. If we make significant changes, we'll let you know by email if we have your contact information.